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Service Duration
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Provided Support
- Phone Support
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Advanced Options
10904
Cisco
5113
HPE
2747
Lenovo
1910
HP
1505
Fortinet
1248
Zebra
534
VMWare
471
SonicWall
463
APC
287
Dell
281
Veritas
257
Datalogic
143
Microsoft
123
Extreme Networks
107
Red Hat
90
Eaton
59
Datto
41
Acronis
41
McAfee
39
CyberPower
19
Vertiv
18
ASUS
13
Epson
11
Logitech
9
Kyocera
9
Poly
7
SMART Technologies
6
Cambium
6
Ergotron
4
Canon
3
HoneyWell
3
Samsung
3
Dynabook
2
Ivanti
2
Synology
1
QNAP
1
Toshiba
5682
$0 - $300
5456
$300 - $800
5229
$800 - $2000
5113
$2000 - $5800
5000
$5800+
21653
Service
4393
Warranty
6402
1 Year
5493
3 Year
3130
5 Year
1824
4 Year
1093
2 Year
72
7 Year
34
1 Incident
31
1 Month
30
12 Month
22
36 Month
22
6 Year
16
1 Year / 6 Incident
15
24 Month
14
4 Year / 24 Incident
12
3 Year / 18 Incident
11
1 Year / 1 Incident
11
3 Year / 2 Incident
11
5 Year / 30 Incident
10
2 Year / 12 Incident
9
60 Month
7
3 Year / 3 Incident
7
48 Month
6
4 Year / 2 Incident
5
21 Month
4
1 Day
4
2 Year / 2 Incident
2
3 Day
2
7 Day
1
1 Year / 10 Incident
1
2 Hour
1
2 Year / 18 Incident
1
3 Hour
1
4 Hour
1
6 Month
1
8 Hour
1
9 Month
14042
Phone Support
9626
Parts Replacement
8673
Replacement
6638
Repair
6623
Web Knowledge Base Access
5620
New Releases Update
2178
Diagnosis
2009
Software Update
1945
Remote Diagnosis
1927
Web Support
1716
Software Upgrade
1514
Email Support
1214
Defective Media Retention
949
Accidental Damage Protection
948
Software Support
738
Software Maintenance
615
Installation
530
Hardware Support
486
Online Training
424
Live Chat
397
Knowledge Base Access
384
Commissioning
361
Remote Monitoring
351
Intrusion Definition Update
340
Reporting
318
Hardware Maintenance
285
Customer Dashboard
285
Online Return Material Authorization (RMA)
284
Online Support Tools Access
271
Troubleshooting
232
Logistics
229
Visual Remote Guidance
217
Comprehensive Defective Material Retention
216
Escalation Support
195
Case Management
184
Emergency Telephone Support
182
Remote Technical Support
170
Configuration
153
Cleaning
112
Consulting
107
Virus Definitions Update
106
Email Database Update
106
URL Database Update
105
Comprehensive Coverage
103
Escalation Management
100
Firmware Upgrade
99
Security Update
98
Online Access to Product Updates
98
Online Access to Product Upgrades
98
Online Knowledge Base/Documentations/Forums
8759
On-site
3615
Service Depot
688
Carry-in
14
Carry-in/Service Depot
5
Carry-in/On-site
5
On-site/Service Depot